Several years ago, Guillermo came to me and said he wanted to learn computer programming. The episode about Responsible AI was by far my favorite because I got to interview my son, Guillermo. ![]() Leah: Which was your favorite episode to record and why?ĭavid: This is an easy one. It must involve every single person and show them how they can augment their capabilities with AI no matter what they do. This is not something that just happens with the technical unit or in top leaders. So my guests on that episode talk about their experiences in that and what they’ve learned.Īnd lastly is empowerment, and what we’ve found is that you need to involve every employee in an AI transformation. The episode on innovation talks a lot about how to manage innovation, because it can be difficult for a company to balance what the business is doing currently with innovation and future goals. And you need to make sure everything you do aligns with those principles, which requires governance across your entire organization. You need to have positioning on those risks and you need to define how your company is going to address those risks or challenges. So you need to address cultural aspects, the predisposition of the company.Īs for responsibility, any big technological breakthrough or transformation will bring with it challenges and risks. They’ll be against the natural flow of the company. If you don’t address a cultural change in your company, you may do one or two successful projects but they won’t be natural. When it comes to culture, for something to be successful it needs to be sustainable. The same is true for a business: You should have a long-term vision – the equivalent of putting a man on the moon – but you should find a way to deliver that vision in smaller steps, each of them with value to the business today. It took 17 missions to put a man on the moon, but each of those missions was part of a long-term vision. If a company is embracing AI without a clear North Star, or going project by project, you are not connecting those projects to a larger vision. ![]() Can you tell me why you chose these topics, and then briefly what you hope listeners take away from each episode?ĭavid: In our view, these are the key factors for companies to be successful in embracing an AI transformation, all specific to the business side and not the technology challenges. Those topics are strategy, culture, responsibility, innovation and empowerment. Leah: The podcast has five episodes, each addressing a specific topic. My father would have needed a deep passion not only for the furniture but for the technology to be successful today. It doesn’t mean you need to start creating AI algorithms, but just to know and embrace the possibilities that technology can have in your business as you lead that business. Every company has become a software company, and will be soon becoming an AI company. Companies are not just about furniture, or retail, or finance. The same is true of any business leader today, with one difference. But he was leading the company with his passion and his expertise in the domain. He was great at it, and he loved it, so he ended up creating his own company, and eventually he didn’t build furniture himself anymore. Often when I talk with customers, I tell a story about my father. No matter your preference, both the full AI Business School and the podcast can help you embrace AI in your company as a leader. So that’s a big reason why we created the podcast. But other people would rather just listen to customers or hear about key topics. Some people have the desire to dig in to the AI Business School, which is super detailed and in depth. ![]() Can you tell me why your organization chose to create a podcast? Podcast host David Carmona is the General Manager for AI and Innovation at Microsoft.ĭavid: We’ve learned from our customers that they need this kind of content focused on the business of AI, but that they’re looking for more ways to access it. Now, you’ve launched the AI Business School podcast as an additional resource. This project has been a success, with more than 2.5 million people participating to date. There are learning paths for government, education and other industries, with case studies and videos so people can learn when it’s convenient for them. Leah: A couple of years ago, Microsoft launched the AI Business School to help business leaders understand how to successfully integrate AI into their strategy and culture to take advantage of technological advances to improve operations. An interview with podcast host David Carmona, General Manager for AI and Innovation at Microsoft
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